Remembering to be Thankful

So many things happen in ways other than i would like so often it wouldn't take long to get caught up in the downward spiral of negativity. I was very close to getting caught in that vortex yesterday, and could have easily been sucked back in today. Fortunately, I did not however, and it is because other people offered help. Today's shining moment was in being able to thank a customer service representative who remained pleasant and helpful throughout a disappointing transaction. I smiled and it warmed my heart through the phone to be able to tell her how much I appreciated her time and her effort, and to really mean it. I'm here to tell you that Quality Customer Service still exists and that we need to remember to be thankful for all that is still good and right.